Exchange of goods

The store allows the exchange of purchased goods up to 30 days from the date on which you came into possession of the item or the person indicated by you came into possession of the item.

If the product purchased from us will not match or respond (for example in terms of size), you can exchange it for another at the same price or pay the difference for a more expensive item.

You are obliged to send the goods to the following address:

Progres Sp. J.
ul. Sobieskiego 16
32-650 Kęty, Poland


and sending information in writing containing:

- indication of the product to which it is to be replaced,
- providing the return shipping address,
- adding a fiscal receipt or photocopy of the invoice,
- fees for a return shipment sent outside of Poland in the amount of:

The cost of re-delivery

Polish PostDelivery DHLCountry
6,50 £
8,50 £
United Kingdom
7,50 € 10,- € Germany, Austria, Belgium, Denmark, Netherlands, Slovenia, Finland, France, Luxemburg, Estonia , Croatia, Lithuania, Sweden, Hungary, Latvia, Italy
7,50 € 22,50 € Ireland, Portugal, Bulgaria, Greece, Romania, Spain
7,50 € 90,- € Cyprus, Malta
7,50 €  - Iceland, Ukraine

Bank account number (optional):

EURO currency account

Bank: mBank

IBAN: PL 93 1140 2004 0000 3212 0079 1855


GBP currency account £

Bank: mBank

IBAN: PL 41 1140 2004 0000 3412 0479 4816


Downloadable goods exchange form:


The estimated value of the exchange of goods with the shipment outside Poland (two fees for delivery and re-delivery) is from 15,- €  to a maximum of 180,- € (13,- £ to 17,- £ - United Kingdom).

It is also allowed to send the aforementioned information via e-mail.